“This is a good time to recall the words of naturalist Charles Darwin that ‘it is not the strongest of the species that will survive, nor the most intelligent that survives. It is the one that is most adaptable to change.’ Today’s resilient leaders strive to navigate uncertainty, promote flexibility and shift organizational priorities in order to build a solid foundation for the new world of work.”Bert Miller, President and CEO, MRINetwork
Europe, Middle East and Africa
UserTesting, a leading provider of on-demand human insights, announced a 400 percent customer growth in EMEA since opening its European headquarters in Edinburgh last July, according to a report from Business Wire, a Berkshire Hathaway company.
During the past year, UserTesting has gained over 100 new customers, including Brewin Dolphin, Depop, Post Office, Trussle, and HelloFresh — the leading meal-kit provider headquartered in Berlin. They join other well-known European brands such as ASOS, Deliveroo, and Skyscanner, all of which are now embarking on their customer empathy journey with UserTesting, according to the report.
To support its growing customer base across Europe, UserTesting has been building out its European talent, with an 8x growth in headcount — growing from 9 to 79 in just one year’s time and now with offices in Edinburgh, London, Berlin, and Oslo. This includes the recent acquisition of Teston, a European provider of multilingual experience testing for fast customer feedback in English, Norwegian, Swedish, German, French, and Danish.
UserTesting is also investing in Scotland’s tech community through two recent initiatives. UserTesting is supporting the charity Scotland Women in Technology (SWiT) via Hearts Women, and is also donating access to its platform to help enable the Scottish Tech Army to get fast feedback and insights on their technology projects, which are helping Scottish businesses that have been badly affected by COVID-19.
Around 500 million apps are expected to be built around the world over the next five years, which would be more than all the apps built over the last 40 years, according to Microsoft CEO Satya Nadella, reported by Microsoft Asia News Center.
In Asia Pacific, Independent software vendors (ISVs) are responsible for a large majority of software applications built on third-party platforms. They are the biggest catalysts for growth in cloud adoption in the region.
“From student startups to established IT solution-providers, ISVs come in all sizes,” says Nadella, “but they are united by a common goal: to drive digital transformation through innovative tech solutions. I’m proud to see how so many ISVs in Asia Pacific have created unique and crucial digital solutions as countries and organizations grapple with the pandemic. Whether it assists healthcare workers and governments to make informed decisions or enables business continuity and remote everything, each solution is built with the customers’ needs at heart. From pneumonia detection tools to platforms supporting remote learning, these ISV solutions lead the charge in our response to COVID-19.”
The new normal has also brought about changes in how we learn, work, and live, observes Nadella. With health and safety measures in place by governments across Asia Pacific,